Helpdesk hosting for schools, nonprofits & small IT teams
A support ticket system your staff and families can rely on — without anyone on your team having to run a server.
If you’re searching for school helpdesk hosting, a managed ticketing system, or someone to take an existing osTicket installation off your hands — that’s exactly what this is.
We host and care for support-desk software for organizations whose IT staff have better things to do than patch servers: international schools, nonprofits, and small teams. You keep answering tickets the way you always have. We handle everything underneath.
What’s included
Setup or takeover
New installation, or a careful migration of your existing helpdesk — tickets, agents, and history intact. osTicket is our specialty; if you run something similar, ask.
Updates & security
Software updates, security patches, HTTPS, and spam controls, handled on a schedule — not when something breaks.
Backups that restore
Daily off-site backups, and we actually test restoring them. A backup that’s never been restored is a rumor.
A human who answers
When something’s odd, you email us and a person who knows your installation replies. No tiers, no queue-behind-the-queue.
Currently trusted with production helpdesks for international schools — live, term-time systems where a down ticket queue means a hallway full of unanswered problems. References on request.
Pricing depends on size and whether we’re starting fresh or taking over an existing system — email us and we’ll quote it plainly.